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Christian Alden Jacobs
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A saved link is not an endorsement. It's just a thing I read or thought about reading.

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DON'T TRUST THE TRUTH! | The Conference 2016 - YouTube

Speaking — Tricia Wang

Untitled (https://www.thephilosopher1923.org/essay-taiwo)

“Many aspects of our social system serve as filtering mechanisms, determining which interactions happen and between whom, and thus which social patterns people are in a position to observe.”

For Hannah Arendt, totalitarianism is rooted in loneliness | Aeon Essays

“Ideological thinking turns us away from the world of lived experience, starves the imagination, denies plurality, and destroys the space between men that allows them to relate to one another in meaningful ways.”

Discover the best websites of 2020!

Let's do a quick #a11y review of the first website for each voting category for @AWWWARDS' best of 2020.

Strategy Markup Language (StratML)

Strategy Markup Language - Wikipedia

StratML

America’s Most Reliable Pandemic Data Are Now at Risk - The Atlantic

This looks like a 4k word story about a database, but it's really about how the government *can* build capacity to battle the pandemic. We didn't know which hospitals were in trouble. Now, we do. How'd that happen?

Entrepreneur Starts Accessibility Renovation Fund for Reykjavík Businesses

Woop!

How Social Media’s Obsession with Scale Supercharged Disinformation

“If a global advertising company leverages its vast array of dossiers on its two billion users to invite antidemocratic forces to infest its channels with disinformation, democratic states should move to break it up." Siva Vaidhyanathan

BRAND-AID®

Do you think vaccine band-aid ads are dystopian? I dunno, seems fun. You can learn more about the program at

Untitled (https://librespeed.org/)

Their one recommendation that works in the US is

Adactio: Articles—Design Principles For The Web

Operations research - Wikipedia

Untitled (https://www.vice.com/en/article/7k9deg/instacart-says-it-will-lay-off-all-of-its-unionized-workers)

“Anger is the first thing I feel because they eliminated my job during a pandemic and the reason they gave us is 'cost-cutting’.” Instacart is firing the 10 employees who voted last year to form a union.

An insider look at WCAG 3.0. The First Public Working Draft of W3C… | by Jeanne Spellman | Jan, 2021 | Medium

TBM 3/52: Help Your Team Find Its Own Way - The Beautiful Mess

If Restaurants Go, What Happens to Cities?

Untitled (https://www.nytimes.com/2021/01/23/world/middleeast/egypt-arab-spring-tahrir.html#click=https://t.co/NBUclomhHa)

A beautiful essay on the multifaceted nature of Tahrir Square: "Tahrir has the two faces of Egypt. It is the face of the bureaucratic state, and it is the place where people make revolutions. They complement each other — maybe.”

The Plague Year | The New Yorker

"The Plague Year" is so monumental that it has taken me weeks of scraps of time to read it carefully—I finally printed out all billion pages so I could focus. I'm going to thread some of the things that particularly caught my attention.

Plaid: Enabling all companies to build fintech solutions

The Nokia N9 v iPhone X (Nice gesture) - YouTube

Startup Haven Accelerator Program

Play creates a visual language for Elon Musk’s company Neuralink inspired by science textbooks

www.play.studio

Untitled (https://medium.com/@mulegirl/research-maturity-in-five-questions-df7042507de8)

Breaking the seal. Because I am mean to seals and plan to get back to writing more frequently.

Untitled (https://www.youtube.com/watch?app=desktop&v=1UX9Q5ApVqs)

There has never been a music video that hit me as hard as this one. I have never identified with a character in a music video as much as I identified with this homeless physicist. It is true, some problems you must be insane or (close to it) to solve.

Aesthetic and Minimalist Design (Usability Heuristic #8)

Doomscrolling at Scale – Rands in Repose

“I see some tweets from people I know, but a robot locked in a basement somewhere decided the order of this particular timeline, so I don’t trust it” — @rands on using Twitter with Tweetdeck to find & follow info

Actionable UX insights for better digital experiences

Your All-In-One Content Design Tool.

“Put content at the heart of your design process.” Intriguing! Introducing punkt, a suite of content-focused UX tools. P.S. The little guy down in the corner is familiar to me.

The Web Is a Customer Service Medium (Ftrain.com)

I said this in a panel discussion earlier, but if the fundamental question of the web is "Why wasn't I consulted?"* then I think the fundamental question of #civictech is "Why can't we just...?" *from this 2011 @ftrain piece (that you should read)

The Myth of a Perfect Design | Scott Berkun

We're all striving for perfection but the truth is in design you never quite get it.

25—The Reckoning – Finding Our Way

"Leaders are orchestrators of systems, and systems instantiate knowledge as information architecture within them. So, the IA that gets embedded and coded, baked into your systems, becomes the way that the organization understands the world." @jjg

Accessibility and web performance are not features, they’re the baseline | CSS-Tricks

One of my favorite things about workin’ at Sentry is *constantly* talking about performance. It's how we design stuff, how we build stuff, how we refactor things. So many companies don't get it: fast ain’t a feature, it's what good software is

Untitled (https://medium.com/mule-design/research-maturity-in-five-questions-df7042507de8)

If your organization is asking "but how do we evaluate our research practice?"

Bauhaus - Wikipedia

Your Interactive Makes Me Sick - Features - Source: An OpenNews project

Designing Safer Web Animation For Motion Sensitivity – A List Apart

Trusted Brands | Union Square Ventures

McNamara fallacy - Wikipedia

Jootsing: the art of jumping out of the system - Ness Labs

I recently learned a new word: “jootsing” — a systematic method to foster creativity by breaking the rules. Learn more 👇

Uncanny valley - Wikipedia

Raising your Digital Quotient | McKinsey

@johncutlefish That was probably when Mckinsey built its digital transformation services and all other consultancies followed:

Presentations — Benedict Evans

What Agency Of Record (AOR) Means & Why It Matters

Timetable | Musica nova Helsinki

The @MusicanovaHel Xenakis Listening Room opens at Kulttuurisauna next Wednesday 3.2. at 16:00 🎛👉 Bookmark the full program 2.2.-10.2. with links to streams 👉

Xenakis listening room | Musica nova Helsinki

The @MusicanovaHel Xenakis Listening Room opens at Kulttuurisauna next Wednesday 3.2. at 16:00 🎛👉 Bookmark the full program 2.2.-10.2. with links to streams 👉

Untitled (https://amplitude.engineering/how-were-building-accessibility-into-amplitude-s-color-system-bb960de25aa5)

Rare that i’m excited about a blog post about colors, but it’s cool to see @Amplitude_HQ doing things to help those of us who are color blind better read their data!

Schismogenesis - Wikipedia

Organizational metacognition - Wikipedia

Deutero-learning | Organizational Learning

Heuristic - Wikipedia

From Versailles to Cybernetics : California State University, Sacramento : Free Borrow & Streaming : Internet Archive

You can listen to From Versailles to Cybernetics as a lecture or read the short version as a PDF by searching for the title. It's also available as part of a collection of essays in Steps to an Ecology of Mind. Listen:

From Versailles to Cybernetics : California State University, Sacramento : Free Borrow & Streaming : Internet Archive

GregoryBateson.FromVersaillestoCybernetics.pdf

McKinsey & Company - Wikipedia

Untitled (https://ejcj.orfaleacenter.ucsb.edu/wp-content/uploads/2017/06/1972.-Gregory-Bateson-Steps-to-an-Ecology-of-Mind.pdf)

Here's a direct link to the PDF. From Versailles to Cybernetics is page 475-483. It's a quick read.

Right-to-left Styling

Do yourself a favour. If you write HTML and CSS, then read . In particular, read . Big mental model shift to naming margin, padding, etc as logical properties than presentational. So, not 'margin-left', but 'margin-inline-start'

Right-to-left Styling

Do yourself a favour. If you write HTML and CSS, then read . In particular, read . Big mental model shift to naming margin, padding, etc as logical properties than presentational. So, not 'margin-left', but 'margin-inline-start'

HonorHealth: Making healthy personal - Phoenix & Scottsdale

Data Growth: VaynerCommerce

Primary Clothing: Brilliant Basics for Baby & Kids

Hotels & Resorts | Book your Hotel directly with Marriott Bonvoy

Customer Experience Management Case Study Examples | Medallia

Specialty Coffee Roasters | Online Coffee Subscription | Coffee Education

Coffee Roaster - Brewers, Subscriptions & Brew Guides - Blue Bottle Coffee

Blue bottle—because in spite of the equal parts annoying and almost thoughtful customer experience which is clearly KPI and growth driven, I still get my coffee—and the coffee is good.

Wildly Appropriate – by Dan Klyn

Warm Understanding – Wildly Appropriate

The Real Name Fallacy - Coral by Vox Media

The folks at @coralproject have aggregated a lot of that excellent research (and done some of their own)… is an excellent starting point if you run into folks boosting "just make everyone verify their real ID" as a fix.

Untitled (https://www.youtube.com/watch?v=XAeEpbtHDPw&feature=youtu.be)

@skamille Obligatory Silicon Valley moment that epitomizes this

Bureau Veritas - Wikipedia

definitely worked for them at coria

Murmuration: A Stunning Animated Poem About Our Connection to Nature and to Each Other – Brain Pickings

Knowing the science behind something beautiful doesn’t rob it of enchantment but “only adds to the excitement, the mystery and the awe”.

Designing Freedom: The 1973 CBC Massey Lectures : Stafford Beer : Free Download, Borrow, and Streaming : Internet Archive

@apenwarr @CAldenJacobs Stafford Beer's 1973 Massey lectures are free here: lucid explanation and a few a-ha moments.

"GPS" At The Scale Of Your Living Room - So What? — The Understanding Group (TUG)

If You Can’t Measure It... Then All Is NOT Lost - Metrics and Product Management

Report: Majority Of Psychological Experiments Conducted In 1970s Just Crimes

Report: Majority Of Psychological Experiments Conducted In 1970s Just Crimes

dscout.com | dscout | Flexible, remote, in-context user research

Jamra Patel: Kigelia

From Mollie Ennis: I have a professor who has done a lot of work with non-western font development, I think their mission would really interest him and he might have something to offer? He's done some work with Arabic... mostly African dialects, but might have some insight!

web.dev

@skullface @Shopify does!

Images and video

@skullface @Shopify does!

Butterfly effect - Wikipedia

Chaos theory - Wikipedia

Untitled (https://polaris.shopify.com/content/alternative-text)

are there any other content style guides (as part of a design system) that talk about alt text specifically? i think @shopify polaris is the first i’ve seen:

Reading and Writing in an Egyptian Prison - Believer Magazine

“What are you in for?” “For writing, sir.” “It says here ‘gross violation of decency.’ That means you raped or assaulted someone.” “No, sir. It was gross violation of public decency.” “Not a woman?” "No, sir. Just the public.”

Running a Successful Membership / Subscription Program — by Craig Mod

I really enjoyed @craigmod’s reflections on crowdfunding his work: One favorite detail comports with my experience: not feeling “beholden” to members, but that they “formalize” my activities—a sense of seriousness and earnest responsibility.

Daily Harvest | One-Step-Prep, Chef-crafted Food Built on Organic Ingredients. Delivered to You. Food that Takes Care of You.

The Beautiful Mess 2020

Waking up from the dream of UX | Peter Merholz

Source: notes on the wonderful Finding Our Way podcast

Untitled (https://www.lullabot.com/news/lullabot-officially-becomes-employee-owned-company)

We're officially 100% employee-owned! 🙌 Creating a culture of ownership has been a focus for years, and now it's become reality. Find out more:

Untitled (https://tomkerwin.substack.com/p/how-much-research-is-just-enough)

Also liking @tom_d_kerwin's graph on design research effectiveness. In my experience most companies get stuck on the left had side of the curve. Those that escape almost always swing quickly to the right. Few spend any meaningful time in the sweet spot.

How Versailles Still Haunts the World | Public Books

“Qanon” is Propaganda, and we know who’s responsible | by Daniel Morrison | Noteworthy - The Journal Blog

Cybernetics — A Definition

Rethinking Design Thinking — PICNIC '10 — Paul Pangaro

What is conversation? How can we design for effective conversation?

(429) https://www.youtube.com/watch?v=HxxpnX6X_e4&feature=youtu.be

Lecture #2 from the @si658 IA class I teach @umich @umsi

(429) https://www.youtube.com/watch?v=UtPw2YO3g5k&feature=youtu.be

ICYMI Lecture #1

What is hCaptcha?

words we don't have

Method

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